What people are saying about Midland Mowers:
This is how you run a business. Starting with the website, it is informative, functional and suited to the target audience. They responded to my email within minutes. This alone separates them from the pack in terms of providing great customer service, especially to those of us office nerds who prefer to deal via email only. Jerome was happy to communicate via emails going back and fourth and I was made to feel valued. These guys get it, they’ve adapted to the times and provided great online service.
What do you know, I was so impressed with the online experience that I visited the shop. It was buzzing with customers yet I got a hello from every service staff member. They are a nice bunch of folks and they went out of their way to help me. They know their products and they take pride in their work. Jerome and his staff even took the time to ask me questions about my purchasing journey and this blew me away. A business who actually cares how a customer chose them and their products, over their competitors.
Cannot recommend highly enough.
Jerome was very thorough and helpful, could not have asked for more, considering it was a busy Saturday morning.
The gentleman who delivered the mower & edger explained the operations of the mower & edger thoroughly and gave us several hints. The mower & edger were delivered within the time frame which was excellent.
Thank you all very much.